Butterfield Support

Need help with the Butterfield app or your account? We’re here to help.

For support, app issues, account questions, order enquiries, wholesale access or staff login support, please contact us using the details below.

Contact Butterfield

Email:
info@butterfieldcookies.com.au

Phone:
0480 769 995

Website:
www.butterfieldcookies.com.au

Address:
2 Main Lane, Merrylands NSW 2160

Common Support Topics

Customer Support
For help with orders, rewards, coffee stamps, loyalty points, app-only offers, account access or payment questions, contact our team and we’ll assist you.

Wholesale Support
For wholesale account access, product ordering, pricing tiers, delivery or account enquiries, please contact Butterfield directly.

Staff and Manager Support
For staff login issues, clock-in/out, roster access, manager tools or internal app support, please contact your manager or Butterfield directly.

Account Deletion Requests
You can request deletion of your Butterfield account through the app where available, or by contacting us at info@butterfieldcookies.com.au.

When requesting account deletion, please include the email address linked to your Butterfield account so we can verify and process your request.

App Issues
If something is not working correctly, please include:

- Your name
- Your account email
- Your device type
- A screenshot, if possible
- A short explanation of the issue

We will review your request and respond as soon as possible.

Butterfield
2 Main Lane, Merrylands NSW 2160
info@butterfieldcookies.com.au
0480 769 995
www.butterfieldcookies.com.au