Contact

 We’re here to answer any question you might have and to share in the love for all things cookies! Whether you’re curious about our baking process, need details on our flavors, or simply want to chat about your latest cookie craving, our team is all ears.

Frequently asked questions
How do I place an order?

Simply head to our online store, pick your favourite flavours, add to cart and check out. You’ll get an order confirmation straight to your inbox.
Do you deliver outside Sydney?

Yes, we ship Australia wide! To keep toppings and fillings intact, we offer a limited selection of flavours for interstate orders. All metro orders still arrive fresh in 2–4 business days.
Do you cater for dietary requirements?

Our cookies contain gluten, dairy and nuts. If you have allergies or special dietary needs, please contact us before ordering and we’ll advise on the safest options.
Can I order bulk or wholesale for events?

Absolutely. We partner with cafés, events and stockists across Australia. Email orders@butterfieldcookies.com.au to discuss flavours, quantities and pricing.
How long do your cookies stay fresh?

Baked fresh daily and best enjoyed within 3 days. Store in an airtight container at room temperature to keep them chewy and delicious.